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    My parents separated over the summer meaning my living circumstances changed. I applied fairly late and have received my student loan, however I haven't received my maintenance grant. They sent a letter home to my mum asking for a council tax bill to prove the circumstances have changed and she sent it off over a month ago. I've checked my student finance online and it says nothing about a pending grant or waiting for evidence, it just says my loan has been paid. Am I actually going to get my grant at all this term? I'm going deeper into my overdraft and I still have rent to pay and I'm getting worried.
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    (Original post by john brantigan)
    My parents separated over the summer meaning my living circumstances changed. I applied fairly late and have received my student loan, however I haven't received my maintenance grant. They sent a letter home to my mum asking for a council tax bill to prove the circumstances have changed and she sent it off over a month ago. I've checked my student finance online and it says nothing about a pending grant or waiting for evidence, it just says my loan has been paid. Am I actually going to get my grant at all this term? I'm going deeper into my overdraft and I still have rent to pay and I'm getting worried.
    Hi John,

    It currently takes 22 working days to process that sort of evidence. So a little over 4 weeks. Check with your mum when it was sent.

    If, after allowing for the time it takes to arrive through the post, it's gone past that timescale I'd advise giving us a call on 0300 100 0607 to check the progress of your application.

    Regards,

    Stuart
 
 
 

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