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    EE have sent me the wrong phone (the 7 instead of the 7plus). After an hour o the phone I managed to get them to send the silver returns bag to me instead of me ringing to request one (brilliant considering it was their mistake!! Anyway, so I was wondering how long these silver bags take to come?? I'm not allowed to reapply for the contract that I should have already received apparently until this is all processed and I am currently using a smashed phone with glass falling out. Thanks in advance
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    Moved to Mobile phones.
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    (Original post by alanah.t08)
    EE have sent me the wrong phone (the 7 instead of the 7plus). After an hour o the phone I managed to get them to send the silver returns bag to me instead of me ringing to request one (brilliant considering it was their mistake!! Anyway, so I was wondering how long these silver bags take to come?? I'm not allowed to reapply for the contract that I should have already received apparently until this is all processed and I am currently using a smashed phone with glass falling out. Thanks in advance
    That doesn't sound very good :nope: I'd advise going into an EE Store, maybe they'd be more helpful :yes:
 
 
 
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