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    I'm trying to apply for a postgraduate loan but I can't even get through the login/registration. I had a student loan 1997-99 but when I enter my details it says;

    Sorry, something has gone wrong

    An unknown error has caused the application to stop working.



    The information you entered on the last page may not have saved correctly. This could be a temporary error. You can try again later (we suggest you allow a couple of hours). If you continue to see this message when you try again, please contact Student Finance England.


    I've tried registering and resetting my log in details and it just goes round in circles. Any suggestions?
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    (Original post by JME2005)
    I'm trying to apply for a postgraduate loan but I can't even get through the login/registration. I had a student loan 1997-99 but when I enter my details it says;

    Sorry, something has gone wrong

    An unknown error has caused the application to stop working.



    The information you entered on the last page may not have saved correctly. This could be a temporary error. You can try again later (we suggest you allow a couple of hours). If you continue to see this message when you try again, please contact Student Finance England.


    I've tried registering and resetting my log in details and it just goes round in circles. Any suggestions?
    Hi JME2005

    Are you using a computer/laptop? Also have you tried using a different internet browser to log online?

    Thanks Erin.
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    Hi Erin

    I've tried three different browsers and used my laptop, computer and phone.

    Thanks
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    (Original post by JME2005)
    I'm trying to apply for a postgraduate loan but I can't even get through the login/registration. I had a student loan 1997-99 but when I enter my details it says;

    Sorry, something has gone wrong

    An unknown error has caused the application to stop working.



    The information you entered on the last page may not have saved correctly. This could be a temporary error. You can try again later (we suggest you allow a couple of hours). If you continue to see this message when you try again, please contact Student Finance England.


    I've tried registering and resetting my log in details and it just goes round in circles. Any suggestions?
    Hi JME2005,

    I would suggest that you contact us directly as it maybe if you had a loan in 1997-1999 your account may not be set up for online.

    Please call us on 0300 100 0031


    Thanks

    Louise
 
 
 
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