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    1. 1.1. Describe organisational policies, procedures and levels of authority in maintaining office equipment






    1. 1.2. Describe how to use different types of office equipment






    1. 1.3. Explain the reasons for following manufacturer’s and organisational instructions when operating equipment






    1.4. Describe the types of equipment faults likely to be experienced and the correct way of dealing with these
 
 
 
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