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    I'm on a question which is:

    Describe an organisations customer care programme.

    At my work we don't have a customer care programme and i'm struggling to find information on what this is, can anyone help by explaining what a customer care programme is?
 
 
 
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The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

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