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    Hi there,

    I applied for a student loan and got the evidence in late. I was then paid a 'minimum' payment. I then handed in my mum's evidence online (we are from a very low income family) and haven't heard back for a month now. I was just wondering when am I likely to be paid?

    Daytona
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    (Original post by Daytona12)
    Hi there,

    I applied for a student loan and got the evidence in late. I was then paid a 'minimum' payment. I then handed in my mum's evidence online (we are from a very low income family) and haven't heard back for a month now. I was just wondering when am I likely to be paid?

    Daytona
    Hi Daytona12,

    If it is only your mum that you would normally live with and your mum provided her financial evidence online, it is currently taking 26 working days to process that type of information.

    That is just over five weeks.

    You can be confident that after you are reassessed on the household income, any additional support will be backdated to the start of your academic year and will be submitted as an extra payment, it will show as an interim payment online.

    You can check the progress online, although we would send a letter, your mum can check her online account too, incase any additional evidence has been requested from her, under the view correspondence tab.

    Thanks Rona
 
 
 

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