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    Hello, I received a letter from Student Finance that person that certified my document wasn't accepted. I want to send my passport and my question is - should I send all the finance's form one more time or only my passport with customer reference number?
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    (Original post by karolinakal)
    Hello, I received a letter from Student Finance that person that certified my document wasn't accepted. I want to send my passport and my question is - should I send all the finance's form one more time or only my passport with customer reference number?
    Hi karolinakal,

    You do not need to send the application again, only the original evidence requested.

    You can print an evidence cover letter, from your online account, under your 'to do' list, that has your name and customer reference number pre populated on it or a handwritten letter.

    Please send your original evidence by secure post, then you will be able to track the progress of it, once validated your passport will be returned by secure post.

    Thanks Rona
 
 
 
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