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    I've been applying for months now and yet they are still asking for more evidence off me. I have to phone up and get charged per minute to tell them how I feel and why they can't do their job properly. They told me a couple of days ago, I only need to send off my council tax form so I sent it and now they are asking for more stuff. I told them they have asked for nothing on the online account, they've sent me no emails or nothing. I'm sick and tired of waiting because the staff can't do their job properly, I'm so angry.
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    (Original post by Stuartsmith.94)
    I've been applying for months now and yet they are still asking for more evidence off me. I have to phone up and get charged per minute to tell them how I feel and why they can't do their job properly. They told me a couple of days ago, I only need to send off my council tax form so I sent it and now they are asking for more stuff. I told them they have asked for nothing on the online account, they've sent me no emails or nothing. I'm sick and tired of waiting because the staff can't do their job properly, I'm so angry.
    Hi Stuartsmith,

    I do understand your frustration, but as we have no access to specific accounts here on The Student Room, can I ask you a couple of questions to help you better ?

    First of all what type of evidence have you been asked to send, is it residency or marital status evidence ?

    Secondly what is the most recent evidence that you have sent to us and when ?

    Finally you said you have now received a request for additional evidence, what evidence have the assessors requested ?

    Thanks Rona
 
 
 

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