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    Hi, I am trying to allow my university to access my SFE information to help me, but when I call the SFE Hotline, I am asked to provide my details, which I do, correctly, the system accepts the information, there is then a moment's silence, and the automated voice asks for my details again. Once more I enter them correctly, the voice thanks me and after a moment, the line goes dead. This has happened numerous times today.
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    (Original post by Essjaygee)
    Hi, I am trying to allow my university to access my SFE information to help me, but when I call the SFE Hotline, I am asked to provide my details, which I do, correctly, the system accepts the information, there is then a moment's silence, and the automated voice asks for my details again. Once more I enter them correctly, the voice thanks me and after a moment, the line goes dead. This has happened numerous times today.
    Hi Essjaygee,

    We are not experiencing any telephone problems at the moment, can you confirm the telephone number you are calling?

    Thanks

    Catherine
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    (Original post by Catherine SFE)
    Hi Essjaygee,

    We are not experiencing any telephone problems at the moment, can you confirm the telephone number you are calling?

    Thanks

    Catherine
    The number I'm calling is 0300 100 0607
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    (Original post by Essjaygee)
    The number I'm calling is 0300 100 0607
    Hi Essjaygee,

    This is the correct telephone number, we would advise that you try again we open till 8 o'clock.

    Thanks

    Catherine
 
 
 
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