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    I have not yet received my Maintenance Loan, even though all my information has been given and the payment approved. My payment status is blocked and I do not know the reason for this. I have been trying to get through to SFE for the past hour but have been stuck in the endless loop of 'tell us who you are'. Is there another way to find out without going through the phone lines?
    Many thanks.
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    (Original post by Dooodumba)
    I have not yet received my Maintenance Loan, even though all my information has been given and the payment approved. My payment status is blocked and I do not know the reason for this. I have been trying to get through to SFE for the past hour but have been stuck in the endless loop of 'tell us who you are'. Is there another way to find out without going through the phone lines?
    Many thanks.
    Hi Dooodumba,

    There can be a number of reasons why your payments may be blocked, as we can't access individual accounts on The Student Room we would advise that you call us.

    Tel: 0300 100 0607

    (Open Monday to Friday from 8.00am to 8.00pm and between 9.00am and 4.00pm on Saturday and Sunday. Local call rates apply).

    Thanks

    Catherine
 
 
 
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