Turn on thread page Beta

02 Contact Centre watch

    • Thread Starter

    I recently applied for a job as a Customer sales advisor with O2, and i was successful on the application. They've invited me to book for a phone interview as soon as possible, and this is part of what was said in the e-mail:

    "Our interview processes are designed to ensure that we recruit the right people, with a can-do attitude and the ability to make O2 customer experiences special. With this in mind, we’ll be asking you to give us examples of your experiences and achievements, especially those that relate directly to the role. We’ll also want you to support your answers with more detailed information about how you have succeeded in different aspects of your life."

    Has anyone had any experience of a phone interview from this company?

    Even if you haven't, does anyone have a couple of questions which you think could possibly be asked?

    I'd like to prepare for this as much as possible, because it pays well, has good benefits, and i think i'd quite enjoy it.

    Thanks if you can help me in any way!
    • CV Helper

    CV Helper
    if you search, there's an orange thread for people who had phone interviews. i can't be bothered to type up some examples, but it's basically what it says on the tin - they'll ask about your experiences and achievements and they'll ask you a couple of questions and they expect somewhat detailed answers.

    What kind of questions do they ask in the telephone interview?
Are you chained to your phone?
Useful resources

Articles and guides:

Hands typing

Degrees without fees

Discover more about degree-level apprenticeships.

A-Z of careers Advice on choosing a careerHow to become an online tutorCV writing helpCovering letter helpInterview tips

Featured recruiter profiles:

CGI logo

CGI is open for applications

"Offering a range of apprentice and sponsored degree positions."

Deutsche Bank logo

Deutsche Bank is recruiting

"Thrive in an international banking environment"

ICAEW logo


"Merck is a global leader in specialized pharma & chemicals – join us!"

Army logo

The Army is recruiting now

"With hundreds of roles available, there’s more than one way to be the best."

Bianca Miller, runner-up on The Apprentice

Handle your digital footprint

What would an employer find out about you on Google? Find out how to take control.

Quick links:

Unanswered career sector and employment threads

Groups associated with this forum:

View associated groups

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

Write a reply...
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.