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    I recently submitted an extenuating circumstances form to my administrator for my course but because was a day late they forwarded it on to the Academic support team and they rejected it. they are asking for detailed information about a surgery my mum had but surely a letter saying she underwent the operation and the effect it would've had on me should be enough without asking for more professional's to write another letter going into detail about what she had done and how would affect her ?

    any advice here would be appreciated

    who wrote this letter , try and get some sort of document from the doctor who did the surgery

    hopefully she is fine and well

    What is the letter they already have? If it is just from your doctor or counsellor saying that you have told them your mum had an operation and that has affected you that isn't evidence as it is just your word that there even was an operation. The extenuating circumstances committee need evidence that the surgery took place not the nitty gritty details. That is why they are asking for evidence from her doctors.

    Otherwise anybody could just make up any old story to the campus counsellor to get out of failing an assessment.

    Hope your mum is OK now.
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