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Someone from letting agency keeps coming and turning down the thermostat watch

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    (Original post by snodge182)
    Hi all,

    So we went to the CAB and the answer was vague, however they did feel like it was unfair and pointed out in the contract that it is the tenants responsibility to provide enough heat as to prevent frost and condensation, so therefore surely the thermostat should be controllable by the tenant. They have recommended we contact shelter for more advice.

    On another note however, it seems as though someone came in around 3am the other night to do this to the thermostat:
    Attachment 725738
    what the hell????? you serious about that??? Man I wish I was of more help but I only can think about continuing pressing the agency until the problem it's fixed
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    Putting a lock on the thermostat is a bit far IMO but I'm still not sure if it's allowed or not. My friend has contacted the private renting advice manager in her University to ask for more help
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