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    I have had the email via the website to support my sons application but when trying to log into the government website it does not recognize any of my details, and even when I ask it to remind me of either my password or my email address it just keeps telling me that an error has occurred. Is there any way that the information that is needed can be sent via the ordinary mail system.
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    (Original post by racheydavies)
    I have had the email via the website to support my sons application but when trying to log into the government website it does not recognize any of my details, and even when I ask it to remind me of either my password or my email address it just keeps telling me that an error has occurred. Is there any way that the information that is needed can be sent via the ordinary mail system.
    Hi Racheydavies,

    Sorry to hear about issues with the site.

    You can support your sons application via post. You can complete a PFF2 and send it via post, we will link the details to your sons account once it's processed.

    I hope this information helps.

    Kind regards,

    John.
 
 
 
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