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    Hello. My course have since started but unable to get my finance because of evidence, I have sent in almost all the required evidence still not accepted today my account status was closed down.
    I have sent in my original house contract that cover all the whole period they needed and was rejected without no reason i sent in my residence permit was rejected, Tax credit letter rejected said it was a copy whereas not a copy, sent in my gas and electricity bill rejected no reason whatsoever why my gas and light bill from EDF was refused, also sent in my council tax record for the whole period rejected they said it was a copy.
    Now i have resend my council tax record which have being stamp by the city council , i called today the adviser i talk to was telling me that it is not guaranteed that it will be accepted please help,,,, my university have excluded me from gaining access to canvas /leaning site
    Please I really need help ,,,,,,, it is over 5 months now since i have being waiting
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    (Original post by Senior5)
    Hello. My course have since started but unable to get my finance because of evidence, I have sent in almost all the required evidence still not accepted today my account status was closed down.
    I have sent in my original house contract that cover all the whole period they needed and was rejected without no reason i sent in my residence permit was rejected, Tax credit letter rejected said it was a copy whereas not a copy, sent in my gas and electricity bill rejected no reason whatsoever why my gas and light bill from EDF was refused, also sent in my council tax record for the whole period rejected they said it was a copy.
    Now i have resend my council tax record which have being stamp by the city council , i called today the adviser i talk to was telling me that it is not guaranteed that it will be accepted please help,,,, my university have excluded me from gaining access to canvas /leaning site
    Please I really need help ,,,,,,, it is over 5 months now since i have being waiting
    Hi Senior5,

    I apologise that you are having difficulty with your evidence that you are providing, as we can't access your account on the student room we would advise that you contact us 0300 100 0607 and request to speak to one of our team managers that will be happy to look into your evidence and advise on what exactly that we require to get your application approved.

    Thanks

    Catherine
 
 
 
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