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what can I do for my friend, Im not great at comforting etc? watch

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    I often come across as non caring as I'm not the best at dealing with emotional situations, so I guess I'm asking on here. Basically we have an assignment due in by Friday and she phones me half crying saying that she's lost all of her work due to the laptop breaking. She didn't save it on an online drive. She took it to a computer shop and they said they can't retrieve her stuff. But she said its not this that bothers her its the fact that she's lost lots of photos of her mum who passed away last year. I tried to comfort her but I'm not the best there were awkward silences she ended up saying that she's going to have to go she can't speak as she's getting upset. I think its because I couldn't think of much to say. I advised her to try and get an extension by saying she's stressed etc as universities have no sympathy for people who don't save work to an online drive.

    Just wanted advice how can I help her? I said Id ring her in a bit. I offered to send her my essay when its done so she can pick bits from it and create something but she said she's more bothered about the lost photos
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    (Original post by Anonymous)
    I often come across as non caring as I'm not the best at dealing with emotional situations, so I guess I'm asking on here. Basically we have an assignment due in by Friday and she phones me half crying saying that she's lost all of her work due to the laptop breaking. She didn't save it on an online drive. She took it to a computer shop and they said they can't retrieve her stuff. But she said its not this that bothers her its the fact that she's lost lots of photos of her mum who passed away last year. I tried to comfort her but I'm not the best there were awkward silences she ended up saying that she's going to have to go she can't speak as she's getting upset. I think its because I couldn't think of much to say. I advised her to try and get an extension by saying she's stressed etc as universities have no sympathy for people who don't save work to an online drive.

    Just wanted advice how can I help her? I said Id ring her in a bit. I offered to send her my essay when its done so she can pick bits from it and create something but she said she's more bothered about the lost photos
    If she is prepared to pay then you can get a specialist firm to recover data on a hdd. It can be expensive, but they dont have to be lost. the chances are good , especially if the hdd spins up, but expensive. tell her she can deal with that after the deadline.
    Does she have any tech/ nerdy geeky friends? can computer services help?

    As for losing her work then she should talk to her tutor.
    maybe she can get an extension of a few weeks?

    She needs to be practical and hold it together. By all means listen plus youve offered,. She has to help herself by taking the steps above.


    How big is the HDD?

    Is is a solid state drive or normal hdd?

    How did it die? dies it spin up? can you hear it rotating?

    Is it just windows that died?

    Im not saying use these people just pointing out such places exist and they offer another expensive chance to recover things such as the photos which appear to be irreplaceable? The computer shop may not have been experts.
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    Do not send her work. You're risking a collusion charge if anyone realises. Give her advice, a few references etc but no actual work.

    Just talk to her as much as possible, it doesn't have to be just about this. Perhaps suggest you guys go out somewhere at the weekend to take her mind off it. Ask her if there's anything she needs from you. Give her a few ideas about her pictures - e.g. check FB for some, ask her family for copies and get a second opinion from another repair store (you could even call a few and see what they say).
 
 
 
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