From someone currently at Royal Holloway, here's a nice, honest review for you if you're looking at RHUL for next year! I'm currently a First Year living in Founders Hall.
There is no doubt about it - Royal Holloway is a stunning place. Founders Building is absolutely beautiful (from the outside - more on that later!), Founders wood is gorgeous, especially at the moment in the Spring, there are some impressive-looking new buildings being built, and the Uni has an excellent academic rating (some recent suggestions of it dropping to 25th place in league tables are, apparently, an error)!
COME TO ROYAL HOLLOWAY - IT'S AMAZING (As long as you're not a HUGE fan of clubbing - see other threads!)
Now for the bad stuff...
Avoid Founders Hall like the plague (or you may well catch the plague from Founders!) My reasons for saying this are numerous:
- Most meals will be from the dining hall, as Founders is a catered hall. However, pantries are provided (include a kettle, microwave, toaster, fridge and sink) for preparing snacks etc. These pantries are, quite frankly, disgusting, unsanitary and dangerous. They are cleaned Monday - Friday, which means that after they are cleaned on Friday at 10am, they are not cleaned again until Monday at 10am. As you can imagine, some students do not seem capable of cleaning up after themselves (not RHUL's fault) but no disciplinary action is taken on these people, and no changes to the cleaning regime have occurred (this IS RHULs fault!) If the HSE came in and checked the pantries, I'm 100% sure RHUL would have a major health issue on their hands. I contracted salmonella last term. Although I can't prove it, I have suspicions this was caused by the lack of sanitary conditions in the pantry. There is not even the option to prepare snacks in your rooms, as no personal kitchen equipment is allowed (mini-fridges, kettles etc) in rooms.
- Some equipment in the pantries is unsafe - our kettle on 2nd Floor East, for example, is broken. Exposed wiring + water....a good idea?
- There are (large) insects of some description living in the 3rd Floor East pantry. Many people have said they look like cockroaches, although this hasn't been confirmed.
- My floor was without hot water for 6 days at the beginning of this term, and have not had water for a total of around 2 and a half weeks so far this academic year. When one student complained about this issue, she was told "well, it's an old building")
- If you go down to the First Floor, where the offices are located, the bathrooms and pantries are newly refurbished. RHUL seems to care more about its staff than the students, without whom the university would not exist.
- Noise disturbances at night are not dealt with properly by security. It has taken them 20 minutes to respond to call outs in the past. One time when I went to the security desk in reception to make a complaint about noise, the security man mumbled "bl**dy hell, I've only just sat down" as he got up from his desk. They then fail to log noise disturbance issues (they are supposed to pass on details of all noise disturbances to the Wardens so that troublesome students can be dealt with). I called Security out countless times last term about the person in the room next door (who I am convinced is nocturnal and insists on playing his music on full volume at 4am) and not once were my complaints passed to the wardens.
- Some rooms are so hot it's uncomfortable to work and sleep in them, as pipes run through student rooms and some radiators are non-adjustable. My friend now either has to work with a fan on, or comes into my room to work because his room is so hot. He has complained and has been told "there's nothing we can do about it". This is in January. What's it going to be like in his room come summer?
- There is never any soap provided in the toilets. I thought this may be the case, and so brought my own with me, but this isn't exactly promoting hygiene, especially when the toilets are shared between approximately 50 students.
- Sanitary bins on the girls' floor were not emptied between October and January. When they were overflowing, one girl went to complain. After being passed to 4 different offices, she was finally told that if the bins were overflowing, she should take the lid off and press the contents down with her hands.
I would suggest that Founders is a beautiful building (I believe it is Grade 1 Listed) and therefore should be treated with respect and maintained to the highest possible standard. If it is no longer fit for use as student accommodation, it should be converted entirely into office/admin space and other halls should be built to replace it. Excuses like "it's an old building" are simply not acceptable when you are paying upwards of £1000 per terms to live here.
With Founders, even the phrase "you get what you pay for" does not suffice. Yes, Founders is the cheapest hall on campus, but this does not mean they can treat the students living here like they deserve to live in squalor.
Summary: Avoid Founders Hall like the plague, apart from that RHUL is brilliant!