The Student Room Group

HMRC customer service consultant

Scroll to see replies

Reply 1980

Original post
by Hnnn
Manchester/Salford, how about you?

Mine's Liverpool! Interviewed for this role June last year so it's been a long wait.

Reply 1981

Original post
by hannah__3
Mine's Liverpool! Interviewed for this role June last year so it's been a long wait.

It really has, I’ve also been waiting since June last year. They seem to take so long

Reply 1982

Original post
by fifilee
I got that email about 2-3 weeks ago (I did my interview around the same time as you) and I then got a provisional offer earlier this week for Newcastle. I'm currently going through pre employment checks.

Ooo well done! Hopefully fingers crossed :smile:

Reply 1983

Finally received my formal offer with my start date. The long wait is finally over!

Reply 1984

Original post
by Jrla
Finally received my formal offer with my start date. The long wait is finally over!

Same here. Starting date is 7th September. Finally! Congratulations to you

Reply 1985

Original post
by Lydsbabe
Same here. Starting date is 7th September. Finally! Congratulations to you

I start on the 1st September, congratulations to you too

Reply 1986

I’m in the Debt management department. Anyone know what they really do? What can I expect ?

Reply 1987

Ahh congrats! How did you find out & where are you based ?

Reply 1988

Original post
by Lydsbabe
I’m in the Debt management department. Anyone know what they really do? What can I expect ?

I’m also in that department, I wonder why we didn’t get the same start dates 🤔

Reply 1989

Debt management is more case work you follow to the end and you make the calls not receive them
Different start dates different training cohort and normally only have 20ppl per training group

Reply 1990

Is any for Cardiff that’s received a start date?

Reply 1991

Congrats to everyone on start dates, I got mine too.Anyone know how the training is structured? if you are working from home, do you do training from home or in the office?

Reply 1992

Original post
by Anisablue
Debt management is more case work you follow to the end and you make the calls not receive them
Different start dates different training cohort and normally only have 20ppl per training group

Thanks for the reply. Congratulations to everyone that has finally got start dates. To those waiting hang in there. It’s more stressful but happens. Croydon

Reply 1993

Original post
by gclaire12234
Ahh congrats! How did you find out & where are you based ?

Email. Then went to my account and accepted the offer

Reply 1994

Original post
by nevermind2000
Congrats to everyone on start dates, I got mine too.Anyone know how the training is structured? if you are working from home, do you do training from home or in the office?

Training will most likely be done from home over Microsoft Teams

Reply 1995

Congratulations everyone. But unfortunately I have not received any offer for Croydon yet. Looks like they have forgot about me lol 😂.

Reply 1996

Original post
by MALI112
Congratulations everyone. But unfortunately I have not received any offer for Croydon yet. Looks like they have forgot about me lol 😂.

It’s coming soon. Thanks

Reply 1997

Original post
by Lydsbabe
It’s coming soon. Thanks

Hopefully but at least one of us getting in. Cheers

Reply 1998

Original post
by MALI112
Congratulations everyone. But unfortunately I have not received any offer for Croydon yet. Looks like they have forgot about me lol 😂.

You might hear from them today, don’t forget sometimes their emails can end up in your junk folder so it might be worth checking there also. I’ll keep my fingers crossed for you, we’ve been waiting so long I really hope you hear back from them soon.

Reply 1999

Original post
by Jrla
You might hear from them today, don’t forget sometimes their emails can end up in your junk folder so it might be worth checking there also. I’ll keep my fingers crossed for you, we’ve been waiting so long I really hope you hear back from them soon.

Yes . Notting so far also been check civil services portal. 😢

Quick Reply

How The Student Room is moderated

To keep The Student Room safe for everyone, we moderate posts that are added to the site.