Processing

For whatever reason i though my application would be processed within six weeks without sending in the birth certificate within a timely manner. Now it was signed for today and wondered is it back to square one? Wait another six weeks.

Hi random_matt,

Identity evidence currently is being processed within an estimated five working days from receipt, you will be able to check the progress of your application from your online account.

Thanks Rona

Thanks for that, and what about the processing of hardship circumstances, i have been told that these would have to be sorted out due to an overpayment. Are these forms, or do i have to write a letter?