Ineligible for for student finance due to a previous overpayment

Hi i started uni in 2016. I was only at the course a month the left due to finding out i was pregnant and i was very sick. I informed sf and set up payment plan that i have paid to date and never missed a payment. I have noe applied for 18/19 to be told i am ineligible which i feel is wrong. I know people who have dropped out of uni then returned. Is anybody in a similar situation. I have made a complaint they are in the process of finding out but more and less said they dont have a clue either. This has to be the worst company i have ever had to deal with had so much hassle ? Any advice

Honestly dont know what the rule is. Ask them to probide it to you.

i.e an overpayment still being recovered renders you ineligible to apply for fuurther student finance. They must be basing it on soemthing so ask them.

Hi thank you for your reply. I asked they said its because i havent paid of all my previous overpayment. People who i know have not even attempted to pay it back if they have withdrew from their course and yet can still return to education. I mean how can i pay the nearly 6 grand back before i return to education it would take me years. Also it states on the gov website for funding that you can get future funding if you have withdrew from a course previously but they may deduct some money from your future funding ( not that you cannot get it all together like they have told me) the thing is im stating all this to them and they are useless even the complaints department are useless.