How to answer how would you go the extra mile for a customer

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Maya memsaab
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#1
Report Thread starter 3 years ago
#1
I've already had a couple of questions similar to this so I feel like I'm running out of ideas.

So far I've got:

Example of when you've gone out of your way to help somebody

When I worked at Dorothy Perkins a lady needed an outfit for a wedding, so I helped her pick it and offered suggestions on how to accessorise and in the end she was really happy with her new outfit.

Give an example of when you went above and beyond for a customer

I've often had customers who couldn't find something in their size so I would offer to order it in for them.

Give an example of when you went the extra mile for a customer


Also do you think I should swap the first two answers around, seeing as ordering something in for somebody isn't exactly going above and beyond for a customer.

Thanks 😊
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claireestelle
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#2
Report 3 years ago
#2
(Original post by Mayavalentine)
I've already had a couple of questions similar to this so I feel like I'm running out of ideas.

So far I've got:

Example of when you've gone out of your way to help somebody

When I worked at Dorothy Perkins a lady needed an outfit for a wedding, so I helped her pick it and offered suggestions on how to accessorise and in the end she was really happy with her new outfit.

Give an example of when you went above and beyond for a customer

I've often had customers who couldn't find something in their size so I would offer to order it in for them.

Give an example of when you went the extra mile for a customer


Also do you think I should swap the first two answers around, seeing as ordering something in for somebody isn't exactly going above and beyond for a customer.

Thanks 😊
they're all asking a pretty similar thing, i would say your first answer is ideal, the second i agree ordering something isnt necessarily above and beyond.
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Maya memsaab
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#3
Report Thread starter 3 years ago
#3
Ooh this really helped, thanks!
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