I am receiving a warning and investigation from McDonalds! Please help! Watch

CallumTSR
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#1
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So for anyone who doesn't know McDonalds uses a system called MySchedule where they update your schedule to show what shifts you are going to be working. So about an hour ago I received a call from the Store Manager asking why I didn't show up for my shifts. I looked on Sunday night and I had no shifts assigned for that week yet he is saying he assigned them on Thursday. I have a shift on Saturday and he is saying that I am going to receive a red light warning and investigation and I am so confused as to what went wrong with all of this. I feel like I am being painted out as the bad person in this situation even though I checked MySchedule and I had no shifts for this week but he probably won't believe me when I go in on Saturday so I just don't know what to do.
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shadowdweller
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(Original post by CallumTSR)
So for anyone who doesn't know McDonalds uses a system called MySchedule where they update your schedule to show what shifts you are going to be working. So about an hour ago I received a call from the Store Manager asking why I didn't show up for my shifts. I looked on Sunday night and I had no shifts assigned for that week yet he is saying he assigned them on Thursday. I have a shift on Saturday and he is saying that I am going to receive a red light warning and investigation and I am so confused as to what went wrong with all of this. I feel like I am being painted out as the bad person in this situation even though I checked MySchedule and I had no shifts for this week but he probably won't believe me when I go in on Saturday so I just don't know what to do.
Is MySchedule still reflecting that you had no shifts for that week? If so, take screenshots as proof to show him that you weren’t updated on when you should be in!
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CallumTSR
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(Original post by shadowdweller)
Is MySchedule still reflecting that you had no shifts for that week? If so, take screenshots as proof to show him that you weren’t updated on when you should be in!
No. It now shows that I have first shifts that's what is so confusing because I wish I had taken screenshots at the time because I am 99.9% sure there were no shifts listed
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shadowdweller
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(Original post by CallumTSR)
No. It now shows that I have first shifts that's what is so confusing because I wish I had taken screenshots at the time because I am 99.9% sure there were no shifts listed
I think the best thing you can do is explain the situation as you have here, and go from there - if it’s listed differently you can’t provide evidence, but they may be able to confirm it within MySchedule somehow.
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apple32
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You can also try asking the other people you work with to see if they've experienced a similar problem before. Your manager will just probably put you on some type of probation, if at all. In the future take that screenshot but I would also show the upcoming schedule that you have to your supervisor just to make sure you are on the same page. If there are any errors, you will be able to sort it out in time and prevent any more bad reports on your record from occurring.
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CallumTSR
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#6
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Update: I got sacked
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Willanator
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(Original post by CallumTSR)
Update: I got sacked
Well that sucks, sorry mate
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hannah00
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(Original post by CallumTSR)
Update: I got sacked
assuming you have no gap on your CV its not really a huge deal and you wont go to prison or anything
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the bear
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sorry to hear you are not working there any more. hope you find another job quickly.
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sknudson
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Very surprised this was a sackable offense. Has this happened to you in the past and/or have you no showed at other points? In my old restaurant, there were several long term staff members who would regularly no show shifts that they knew they were assigned with the standard slept in, missed my alarm, etc. excuses and weren't punished in any way. Unfortunately, that's the life of a zero hour contract and there's little recourse in terms of unfair dismissal and the like.

Hope you find something else quickly. Use this as a learning experience for other jobs in the future.
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RichPiana
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(Original post by CallumTSR)
Update: I got sacked
Very surprised that they sacked you for this. Even if it was a mistake from your side, surely missing 1 shift shouldn’t have led to a sacking? I would’ve expected a warning or something.
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StriderHort
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(Original post by sknudson)
Very surprised this was a sackable offense. Has this happened to you in the past and/or have you no showed at other points? In my old restaurant, there were several long term staff members who would regularly no show shifts that they knew they were assigned with the standard slept in, missed my alarm, etc. excuses and weren't punished in any way. Unfortunately, that's the life of a zero hour contract and there's little recourse in terms of unfair dismissal and the like.
Lucky for your pals to have a slack workplace, but missing a shift/not turning up is pretty much always a sackable offence if they wish, you've been contracted to do a job and haven't done it, it's pretty much the clearest reason to sack someone possible.
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sknudson
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(Original post by StriderHort)
Lucky for your pals to have a slack workplace, but missing a shift/not turning up is pretty much always a sackable offence if they wish, you've been contracted to do a job and haven't done it, it's pretty much the clearest reason to sack someone possible.
I agree, but it seems a little extreme to go straight for the sacking in a zero hour arrangement if the disciplinary record was otherwise clear. I'm thinking there may be more to the issue than what OP let on.
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StriderHort
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(Original post by sknudson)
I agree, but it seems a little extreme to go straight for the sacking in a zero hour arrangement if the disciplinary record was otherwise clear. I'm thinking there may be more to the issue than what OP let on.
Yeah, not always a first choice, but I more mean it's a solid sackable offence. It will always depend what the work place is and how much the unauthorised absence has affected their day, I wouldn't really expect zero hours to be treated differently tbh, all the more replaceable, if anything discipline records matter even less, somewhere with a high temp turnover will be used to scoring out names and calling the next person on the list.
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ANM775
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(Original post by sknudson)
I agree, but it seems a little extreme to go straight for the sacking in a zero hour arrangement if the disciplinary record was otherwise clear. I'm thinking there may be more to the issue than what OP let on.




I agree, there's something OP is withholding....
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sknudson
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(Original post by StriderHort)
Yeah, not always a first choice, but I more mean it's a solid sackable offence. It will always depend what the work place is and how much the unauthorised absence has affected their day, I wouldn't really expect zero hours to be treated differently tbh, all the more replaceable, if anything discipline records matter even less, somewhere with a high temp turnover will be used to scoring out names and calling the next person on the list.
Sure, but it's important to remember that under a zero hour contract there's no obligation for workers to accept any hours assigned to them. Not showing up to work is perfectly acceptable and permitted even if it's in bad taste and will probably mean there won't be any more hours assigned to them and they're kept in a bank of workers rather than being terminated altogether. Of course, OP should've called up ahead of time to say they're not coming in that day, but it all depends on how the MySchedule issue comes into play.
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AMICH
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What was the reason cited for the dismissal Callum?
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StriderHort
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(Original post by sknudson)
Sure, but it's important to remember that under a zero hour contract there's no obligation for workers to accept any hours assigned to them. Not showing up to work is perfectly acceptable and permitted even if it's in bad taste and will probably mean there won't be any more hours assigned to them and they're kept in a bank of workers rather than being terminated altogether. Of course, OP should've called up ahead of time to say they're not coming in that day, but it all depends on how the MySchedule issue comes into play.
True, although i suspect 'not having any more hours assigned' is still near enough the same as sacking, just a lightweight zero hours version, surely that's the core of ANY sacking 'You have displeased us, there is no more work or money for you'

It sounds crap in OPs situ as they say there wasn't a shift scheduled or that they were made aware of, which obv in a zero hour, is your word against theirs, the trouble with only being able to explain yourself AFTER it's happened is it's already annoyed bosses as much as possible and they've likely made a decision before even hearing your explanation, in contrast it's a lot harder to kick someone who has been able to warn you in advance they won't be there.

I spent a few years working and then supervising gardening teams for my council and they were brutal, they KNOW it's a high turnover temp job so they interview and train a big pool of reserves, when someone doesn't show, comes in late, or prangs their van into a lamppost drunk, they're insta dismissed and they move straight to the next person who will start the next morning. Hell they sacked my original gaffer for having a heart attack in the parking lot. When we had a crash in the van we got special treatment, 3 days off before being threatened with the sack, regardless of injuries.
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CallumTSR
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(Original post by AMICH)
What was the reason cited for the dismissal Callum?
Sorry for the late response, I wasn't on a 0 hours contract I was on a 15 hours a week contact with the possibility of overtime. I was still on my probation and I got a call on Wednesday evening to tell me. So they could've called me the day after I missed the first shift but they for some reason waited until all of my contracted shifts for the week were finished to let me know.
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AMICH
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I hope they paid you in lieu of notice? If they dismissed you because of gross misconduct you have a (time limited) right of appeal which you should have been notified of, but no entitlement to payment in lieu of notice; it’s called summary dismissal. If this dismissal was due to not achieving the standards of behaviour within your probationary period, you should be paid in lieu of notice, 1 week. Either way, for their action to be lawful, they need to follow a process and inform you of what that process is.
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