Hey guys....this is mainly for the IT geek type people (you know who you are!!...well I hope you do because I don't!)
Anyway basically whilst I was at Durham I used FTP software to be able to connect to my J: drive from home, but mainly to connect to my college rowing club's drive as I did the website for it.
I was still using it just before Christmas as I was asked to update the Alumni section of the rowing club website, as they had no-one who knew how to do websites. I'm not amazing but I know the basics. So it was all going fine, using the FTP software from home....but now for some reason it won't let me connect.
Looking at the ITS website, it still says you can connect through FTP so nothing seems to have changed, but I can't connect anymore. It keeps connecting then saying that the "Host Server has cut the connection" or something like that.
So if anyone else uses FTP to connect from home can they let me know if they've been having problems....or if you know how I could overcome this? I didn't change anything at all, just one day it wouldn't connect, and still hasn't for the past 3 months or so!!
I've just tried connecting to my own J: drive and JCR account using FTP and it works fine, so first of all check the password for the club account to make sure it is correct. Try logging in here using the same details, https://www.dur.ac.uk/its/password/userdetails/
If it displays the user details, free space, etc, then the password is definitely correct. If it keeps asking for the details or says authentication failed, then the username/password you're using are incorrect.
Otherwise, if logging in above works ok then try using SFTP which is more secure than regular FTP. This method definitely works and is supported by ITS. I use WinSCP on Windows (try Cyberduck if you use a Mac).
Set vega.dur.ac.uk as the hostname and make sure to select SFTP. When it will says something about a key not being found in the cache, select Yes.
That works thanks very much - really don't know why the regular FTP method didn't work, I downloaded a number of programmes, even the one advised by Durham Uni!