Is anyone else having trouble accessing sole? I’ve registered and chosen my modules, but I can’t get back on to it! Also I got a letter saying we have to upload a pic for our student IDs, and I can’t figure out how to do it 😂 any help would be much appreciated!
In terms of the photo, there should be a box on the Sole homepage which is titled 'Photo Upload'. Just click on the link for that and it should take you to a page where it explains what kind of photo you should choose. A passport-style picture is the best, where it's your head and shoulders. Then you should be able to upload the picture and they will tell you if you need to choose another one or not. If they accept it, then you don't need to do anything else. Once you've uploaded it, there'll still be a 'Photo Upload' box on the Sole homepage but if you go into it, the page will say that you've completed the step and that's how you'll know that it's sorted.