The Student Room Group

H&M scenario question?

Please could you help me answer these 2 questions?


6. At the end of the day, the most important thing in the workplace is… . Required That we all do a good job That the job gets done That everyone does what they’re told to That I do my job properly7. At H&M great customer service is The store lay out is really clear for the customer to find what they need Customers will always ask for help if they need it Approaching every customer to see if they need help Acknowledging and offering the customer help to find what they are looking for

I thought it's that we all do a good job for the first one and acknowledging and offering
Sorry that's not very easy to read, here you go:

6. At the end of the day, the most important thing in the workplace is:
That we all do a good job
That the job gets done
That everyone does what they’re told to
That I do my job properly

7. At H&M great customer service is
The store lay out is really clear for the customer to find what they need
Customers will always ask for help if they need it
Approaching every customer to see if they need help
Acknowledging and offering the customer help to find what they are looking for

I thought it's that we all do a good job for the first one and acknowledging and offering for the second
6. At the end of the day, the most important thing in the workplace is:
That the job gets done
7. At H&M great customer service is
Acknowledging and offering the customer help to find what they are looking for


This look like the right answers imo. I've been working in H&M for a while and it's going great so far :smile:

Quick Reply

Latest