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    I started a foundation degree a few years ago and passed year one but in the second year I dropped out. This year I have returned to retake the second year of the same degree. I have just received an email from student finance saying I will not get tuition fee loan or a maintenance loan as the qualification I will get from the course is the same level as the qualification I already hold which as far as I am aware is not true as I did not complete the second year last time. What can I do?
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    Hi,

    It is likely that there's been indication on the initial application to suggest that you received a qualification. Nevertheless, this can be resolved by sending us a letter explaining this was an error and where possible providing supporting evidence as required.

    I advise that you PM us on Facebook or DM us on Twitter so we can help you resolve this. Please include your query, name and Customer Reference Number (CRN).

    Thanks,
    Nihad
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    Hi, thank you for your reply I spoke to someone this morning and it seems I have somehow mistakingly said I already completely my second year although I didn’t and only completed year one. I was advised to do as you have suggested ☺️ thank you so much for your reply!
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    (Original post by Aimmm)
    Hi, thank you for your reply I spoke to someone this morning and it seems I have somehow mistakingly said I already completely my second year although I didn’t and only completed year one. I was advised to do as you have suggested ☺️ thank you so much for your reply!
    Hi,

    That's great, thanks for letting us know!

    Please don't hesitate to reach out if you need something else

    Many thanks,
    Nihad
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    I won’t ☺️ you have all been so helpful!
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    (Original post by SFE Nihad)
    Hi,

    That's great, thanks for letting us know!

    Please don't hesitate to reach out if you need something else

    Many thanks,
    Nihad
    (Original post by SFE Nihad)
    Hi,

    That's great, thanks for letting us know!

    Please don't hesitate to reach out if you need something else

    Many thanks,
    Nihad
    Hi I sent the letters on Friday explaining that I have mistakenly indicated that I received a qualification when I did not and sent proof from my university as well. I was just wondering if there was a set time frame in which my application would be reviewed or if I would have to ring up and request that it be reviewed or would they automatically do that? Thanks
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    (Original post by Aimmm)
    Hi I sent the letters on Friday explaining that I have mistakenly indicated that I received a qualification when I did not and sent proof from my university as well. I was just wondering if there was a set time frame in which my application would be reviewed or if I would have to ring up and request that it be reviewed or would they automatically do that? Thanks
    Hi there,

    At the moment this type of evidence is taking around 27 working days to process once we have received this evidence. Keep an eye on your online account for updates on this.

    Thanks, Erin
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    (Original post by Erin SFE)
    Hi there,

    At the moment this type of evidence is taking around 27 working days to process once we have received this evidence. Keep an eye on your online account for updates on this.

    Thanks, Erin
    Ah thank you for letting me know, I will keep checking ☺️
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    (Original post by Aimmm)
    Ah thank you for letting me know, I will keep checking ☺️
    Hi,

    You're welcome! Please let us know if there is anything further we can help with.

    Kind regards,
    Shahrzad
 
 
 

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