Household income Watch

martiming
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#1
Report Thread starter 1 week ago
#1
Hi! I sent out today with a 1st class delivery services, the evidence of my mum’s statement of earnings of 2016/2017 as unable to provide P60 for that year as she lost it.
Which it would be the timescale now considering that the entire application has been already revived by the 26th of November ?
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Shahrzad SFE
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#2
Report 1 week ago
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(Original post by martiming)
Hi! I sent out today with a 1st class delivery services, the evidence of my mum’s statement of earnings of 2016/2017 as unable to provide P60 for that year as she lost it.
Which it would be the timescale now considering that the entire application has been already revived by the 26th of November ?
Hi,

Our current expected timescale for processing a financial document is 21 working days.

Kind regards,
Shahrzad
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martiming
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Report Thread starter 1 week ago
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Thanks for your reply, so it is 21 working days from the date it will be received ?
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Shahrzad SFE
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Report 1 week ago
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(Original post by martiming)
Thanks for your reply, so it is 21 working days from the date it will be received ?
Hi,

That is correct. Also a quick reminder, please don't count weekends and bank holidays as working days.

If there is anything further we can help with, please let us know.

Thanks,
Shahrzad
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martiming
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Report Thread starter 1 week ago
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Hi, quick question,
I had a look to my online account and going though the section of “letters” I received to notification of entitlement which are exactly the same, dated one on the 5th and 6th of December, although they don’t say anything new in regard to my application, they just confirm the amount of my tuition fees and my basic maintance loan which I already knew.
Could you help me to understand what is going on please ?
Thanks
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martiming
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#6
Report Thread starter 1 week ago
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*2 notifications of entitlement
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Duncan SFE
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Report 2 days ago
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(Original post by martiming)
Hi, quick question,
I had a look to my online account and going though the section of “letters” I received to notification of entitlement which are exactly the same, dated one on the 5th and 6th of December, although they don’t say anything new in regard to my application, they just confirm the amount of my tuition fees and my basic maintance loan which I already knew.
Could you help me to understand what is going on please ?
Thanks
Hi,

I'd recommend sending us a private/direct message via either Facebook or Twitter. This will allow us to gain access to your account and look in to this further for you.

Thanks, Duncan
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