I damaged a lampost a while back as my car slid and hit it. I paid the damage to the council some time ago now but they sent me an email today stating the payment I made has been refunded back into my account but as of yet no money has been transferred back to my account.
After repairing the damage why would they refund me the payment because I went past that lampost many times and they have repaired it.
I tried to contact them but the phone lines open at 9 in the morning so I’m wondering as to what the problem could be.
Has this happened to anyone before?