The Student Room Group

Admission officer university

Is It possible to go to university and speak to an admission officer without an appointment?

Scroll to see replies

Original post by Jdhfjeidjf
Is It possible to go to university and speak to an admission officer without an appointment?

It's unlikely. They are busy people with busy jobs.

You'd be better off phoning or emailing them generally. Phone is obviously better for more urgent queries.
Original post by Jdhfjeidjf
Is It possible to go to university and speak to an admission officer without an appointment?

Why, exactly?
What is it about your situation that means it needs to be in person? It could end up just annoying them. They could just as easily tell you to phone or email.
Reply 4
Original post by 999tigger
What is it about your situation that means it needs to be in person? It could end up just annoying them. They could just as easily tell you to phone or email.

I got rejected from my course I wanted to study in university. It's a long story, it was the second time I applied to the same uni and course. If I go will I be seen?
Reply 5
Original post by Duncan2012
Why, exactly?

got rejected from my course I wanted to study in university. It's a long story, it was the second time I applied to the same uni and course. If I go will I be seen?
Reply 6
I want to go tomorrow. Is it worth trying?
Original post by Jdhfjeidjf
got rejected from my course I wanted to study in university. It's a long story, it was the second time I applied to the same uni and course. If I go will I be seen?


The Admissions Officer has a lot on their plate, and likely won't remember the specifics of your application (they go through hundreds). Maybe you could email the department for feedback?
(edited 5 years ago)
Original post by Jdhfjeidjf
I want to go tomorrow. Is it worth trying?

I wouldn't. I think you should call, and if they can't help you over phone organise an appointment. I'd imagine they'd take it as rather rude and inconsiderate if you were just to show up and ask to see someone.
Original post by Jdhfjeidjf
got rejected from my course I wanted to study in university. It's a long story, it was the second time I applied to the same uni and course. If I go will I be seen?

I would think not. By all means ask for written feedback though. If you provided them with all the relevant information when you applied then you’re not going to get them to reverse their decision at this point. Unless they made a genuine administrative error - in which case you can deal with it by email/phone call.

Original post by Jdhfjeidjf
I want to go tomorrow. Is it worth trying?

I wouldn’t.
Depends why you’re being rejected. If it’s a legimate reason as in you’re not good enough then going there will likely see you escorted out by security.

If something has gone wrong elsewhere then a phone call would be better.
Original post by Jdhfjeidjf
I got rejected from my course I wanted to study in university. It's a long story, it was the second time I applied to the same uni and course. If I go will I be seen?

Sounds like a bad idea. Most people just ask for feedback. It is unlikely to jave been the admission officer in admissions and more likely to have been the course organiser in the department that makes the decision. They give you the opportunity to put your best application in and then its up to them. Pressuring them by turning up in person is more likely to get a negative reaction.

You can make a complaint if you have a firm basis for being treated unfairly, but they often get many more applications than places, so the majority get rejected.

Maybe talk to a friend who knows you and has good judgement. You havent probided much information, but you must have an idea why you didnt make it.
(edited 5 years ago)
Reply 12
Original post by 999tigger
Sounds like a bad idea. Most people just ask for feedback. It is unlikely to jave been the admission officer in admissions and more likely to have been the course organiser in the department that makes the decision. They give you the opportunity to put your best application in and then its up to them. Pressuring them by turning up in person is more likely to get a negative reaction.

You can make a complaint if you have a firm basis for being treated unfairly, but they often get many more applications than places, so the majority get rejected.

Maybe talk to a friend who knows you and has good judgement. You havent probided much information, but you must have an idea why you didnt make it.

Ok fair enough. I won't go.
However, I do want to know how to make a complaint? Is there someone higher than the admission officer?
Original post by Jdhfjeidjf
Ok fair enough. I won't go.
However, I do want to know how to make a complaint? Is there someone higher than the admission officer?

The uni’s complaints process will be available online.

I’m speculating here, but from your posts in this thread I’m not sure what grounds you have for making a complaint. It doesn’t sound like you've tried resolving this by other means yet.
Reply 14
Original post by Duncan2012
The uni’s complaints process will be available online.

I’m speculating here, but from your posts in this thread I’m not sure what grounds you have for making a complaint. It doesn’t sound like you've tried resolving this by other means yet.


Of course I have tried other means! I have tried phoning and email, But because the admission officer isn't agreeing in terms of what has happened (I won't go into detail) I want to make a complaint instead!
Original post by Jdhfjeidjf
Of course I have tried other means! I have tried phoning and email, But because the admission officer isn't agreeing in terms of what has happened (I won't go into detail) I want to make a complaint instead!

Ok, read the complaints procedure and if you think you have a case go ahead and submit a complaint.
Original post by Jdhfjeidjf
got rejected from my course I wanted to study in university. It's a long story, it was the second time I applied to the same uni and course. If I go will I be seen?

If they have already made the decision to reject you then rocking-up in person will not change anything.
You can ask for feedback to find out why they rejected you, but you have no right of appeal on their decision.

It might be the moment to just accept that for the second year running they dont want you.
This might annoy you, but actually no University has to accept you however deserving and/or talented you might think you are.
(edited 5 years ago)
Original post by Jdhfjeidjf
Ok fair enough. I won't go.
However, I do want to know how to make a complaint? Is there someone higher than the admission officer?

Tbf you havent provided any information, which makes it very difficult for anyone to have an idea what your situation is other than you have failed to get into an unknown uni, for an unknown course for the second time andd you are upset.
If you give people a better idea then they cna suggest what the best course of action might be.
(edited 5 years ago)
As others have said, there’s no point going in person. Many Admissions teams won’t even accommodate face to face to face meetings.

The only grounds for a complaint is if you have strong reason to believe the admissions procedure or policy hasn’t been applied correctly. Have you asked for feedback? Do you understand clearly why you weren’t accepted?
Reply 19
Original post by 999tigger
Tbf you havent provided any information, which makes it very difficult for anyone to have an idea what your situation is other than you have failed to get into an unknown uni, for an unknown course for the second time andd you are upset.
If you give people a better idea then they cna suggest what the best course of action might be.

I retook my A levels and got CCC. The course I applied to on the website it states CCC without mentioning resits. Therefore, students like myself have assumed this is the entry requirements we need. Just to double check anyway, I called the university and mentioned my situation, my gap year and resits. I was told I can 're apply with CCC and my application will be considered, I precisely asked if my grades are ok and the university said I can apply.
I got rejected from this university + this course for the second time, it's a foundation year to be precise. I asked for feedback, and they said because I retook it's BCC for me.

I don't agree with their decision because I wasn't told this.
Also when I asked for feedback before I reapplied and checked my grades. I received an email from the university which said to improve my personal statement which I did. They didn't mention anything about my grades. If it was mentioned before I applied, fair enough, but it wasn't. In fact they said my grades are fine.
(edited 5 years ago)

Quick Reply

Latest