Anyone currently working as HMRC Compliance Caseworker?

I have just been made a provisional offer by HMRC for EO Compliance caseworker role. However, I would really love to know how is to work for HMRC and are there any development and progression opportunities for the caseworkers. Any insight will be much appreciated.

Hi, my mum’s worked for HMRC for 30+ years so although I don’t know much...

I think there are often opportunities for promotion, some of which requiring exams/extra qualifications. Promotion also often involves becoming a manager. I think casework is also split into two grades, so the more difficult cases are ‘done’ by higher grades

Hey, I just started at HMRC a little over a month ago in the same role. You will be put on a level 3 apprenticeship program which will last 12 months and you will be trained in a specific tax.
One thing I have noticed at HMRC is that a vast majority of Os, HOs and SOs are almost at retirement age and I therefore expect there will be a huge number of opportunities for promotion in the not so distant future.
Another thing you will realise once you start is that Os and HOs do the exact same job so progression to HO should be quite easy.
The role you are taking on also makes it easier for you to apply to join the TSP (Tax Specialist Programme) which is basically a fast track to joining the senior civil service.

Goodluck!

Hi Aejon, thank you for sharing your experience. I am currently working in accountancy practice and was looking to build a career in tax. I wasn’t too sure about the role if it couls really help me develop my career in tax. Which office did you join?

Hey, I just started at HMRC a little over a month ago in the same role. You will be put on a level 3 apprenticeship program which will last 12 months and you will be trained in a specific tax.
One thing I have noticed at HMRC is that a vast majority of Os, HOs and SOs are almost at retirement age and I therefore expect there will be a huge number of opportunities for promotion in the not so distant future.
Another thing you will realise once you start is that Os and HOs do the exact same job so progression to HO should be quite easy.
The role you are taking on also makes it easier for you to apply to join the TSP (Tax Specialist Programme) which is basically a fast track to joining the senior civil service.

Goodluck!

Hey, I just started at HMRC a little over a month ago in the same role. You will be put on a level 3 apprenticeship program which will last 12 months and you will be trained in a specific tax.
One thing I have noticed at HMRC is that a vast majority of Os, HOs and SOs are almost at retirement age and I therefore expect there will be a huge number of opportunities for promotion in the not so distant future.
Another thing you will realise once you start is that Os and HOs do the exact same job so progression to HO should be quite easy.
The role you are taking on also makes it easier for you to apply to join the TSP (Tax Specialist Programme) which is basically a fast track to joining the senior civil service.

Goodluck!