student finance Watch
Hi there, The same thing happened to my younger brother, he thought that Student Finance would update on its own but that's not the case. Luckily I was there when the topic had been brought up, otherwise, he would have been in a similar position as you. What I would say is that keep phoning, don't wait for them to get back to you because trust me people forget and you can't afford to waste a year. Login to your student finance and update it, keep chasing them up and asking for updates. And that's pretty much all you can do, good luck.
Whichever applies to you, phone them up.
Yeah, I know they ask questions before you can actually talk to someone but that's just for security reasons.
But if you're referring to when they say press 1 for blah blah blah, press 2 for options so and so, just click any of them or something that's close to your problem.
Also, have your personal student finance number ready with you and they will also ask you 3 letters from your special answer the one that you answer to get into your student finance.
Hope this helps.