Rail card Question Watch

kwame88
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#1
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Hi,

I bought a ticket at the machine before going on my journey.
There was a ticket inspection (so unlucky because it was 5 mins before my stop
I hadn't realised but my rail card expired on the 7th
The ticket inspector made me pay for a whole new ticket, both ways aswell
I was wondering is this the correct protocol?
Why didn't she just let me pay of the balance (£4) (paid 6)
New ticket was £10 so I've spent £16 on a £6 journey or £10 (without railcard).
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Surnia
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Read the Terms and Conditions. If it's a 16-25 railcard, "the Train Company reserves the right to charge you the full price for the single fare applicable to your journey, as if no ticket had been purchased before starting the journey. In some cases you may also be issued with a Penalty Fare."
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kwame88
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(Original post by Surnia)
Read the Terms and Conditions. If it's a 16-25 railcard, "the Train Company reserves the right to charge you the full price for the single fare applicable to your journey, as if no ticket had been purchased before starting the journey. In some cases you may also be issued with a Penalty Fare."
Oh OK, ffs. Thanks
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martin7
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(Original post by kwame88)
Hi,

I bought a ticket at the machine before going on my journey.
There was a ticket inspection (so unlucky because it was 5 mins before my stop
I hadn't realised but my rail card expired on the 7th
The ticket inspector made me pay for a whole new ticket, both ways aswell
I was wondering is this the correct protocol?
Why didn't she just let me pay of the balance (£4) (paid 6)
New ticket was £10 so I've spent £16 on a £6 journey or £10 (without railcard).
You didn't have a valid ticket. The staff member sold you a valid ticket.

On the plus side it sounds like you had a return ticket, and she sold you a return ticket. She could (as Surnia mentions) have sold you a single ticket. You'd then have needed to buy another single ticket for your return journey, and that would almost certainly have been more expensive.
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kwame88
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(Original post by martin7)
You didn't have a valid ticket. The staff member sold you a valid ticket.

On the plus side it sounds like you had a return ticket, and she sold you a return ticket. She could (as Surnia mentions) have sold you a single ticket. You'd then have needed to buy another single ticket for your return journey, and that would almost certainly have been more expensive.
Fair enough.

Exactly my issue although, tbh I didn't even need a return ticket and didn't even have one as I would not have been on another train, but she made me buy one anyway. On the return ticket it says "this is not a ticket" and "not valid for travel" anyway.

Thanks for answering
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