If it's a misspelling or date error etc, I'd wait. The person on the phone really can't do anything until it has gone through the system and once it has they usually can tell when a simple mistake has been made and are gracious about it. If its a fraudulent error, again, wait until its gone through, if they don't find in your favour, then write a letter and set to convince them it was a genuine mistake.
Please could someone kindly give an advice on the issue of Student Finance. I made an error on completing child care grant form, and sent the form, now it's been investigated and I called student finance to outline my error which I take full responsibility for but they stated that it takes time to investigate these. My question is can I write an apology letter stating these error. I would really appreciate your input on this. Many thanks
Thanks again. When you say fraudulent error. Does this mean that the dates that was done in error is classed as Fraudulent.
The form I get I fill in details, any changes in cost, for example, term time is different to term holidays or when I have a school school, and then the childcare provides their costs for the previous few months. There really isn't anything I can mess up if I go through my invoices while I fill it in.
You're best bet is to just ring every week to see how it has progressed and find a solution with them. It may end up that you get less next term if they overpaid you previously.
By fraudulent I mean if you did it deliberately to get more money from them, or didn't pay it to childcare etc. If it's a silly mistake they should see that too.