Psychology Social Influence

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anonymousayyyy
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It is the first week of Sam’s new job. He arrives at work to find the other till operators all drinking coffee in the rest room, even though it is past the store opening time. He knows that this is frowned upon by the management but even so he joins them. Later in the day, he is asked to move from the tills to the shelf-stacking team as they are short staffed. He has not been trained for this, so at first he hangs back and watches what the others do and then follows their lead.

6 (a) From the description of Sam’s behaviour above, identify one example of normative social influence. Explain why you think this is an example of normative social influence. (3 marks)

(b) From the description of Sam’s behaviour above, identify one example of informational social influence. Explain why you think this is an example of informational social influence. (3 marks)




Please help me answer this question. I feel the examples given could be used for each social influence, so I'm kinda confused :/
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stereotypeasian
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normative social influence - drinking coffee with other till operators in the rest room, even though it is past the store opening time. He knows that this is frowned upon by the management but even so he joins them.

informative social influence - he is asked to move from the tills to the shelf-stacking team as they are short staffed. He has not been trained for this, so at first he hangs back and watches what the others do and then follows their lead.

normative social influence is conforming to be liked and look normal whereas informative social influence is conforming to be right about something
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anonymousayyyy
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(Original post by stereotypeasian)
normative social influence - drinking coffee with other till operators in the rest room, even though it is past the store opening time. He knows that this is frowned upon by the management but even so he joins them.

informative social influence - he is asked to move from the tills to the shelf-stacking team as they are short staffed. He has not been trained for this, so at first he hangs back and watches what the others do and then follows their lead.

normative social influence is conforming to be liked and look normal whereas informative social influence is conforming to be right about something
Thank you so much!! I had this idea in mind but for some reason doubted myself aha. Thanks again.
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stereotypeasian
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(Original post by anonymousayyyy)
Thank you so much!! I had this idea in mind but for some reason doubted myself aha. Thanks again.
:heart:
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