Resolve Administrative Problems Workbook (D/506/1956)

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Lindsay26
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Hello

Any help on the following would be most appreciative!?

1.1 Evaluate the effectiveness of different types of information on an administrative function

1.2 Explain the basis for selecting tools, techniques and strategies to analyse administrative functions

1.3 Explain the constraints attached to the use of resources needed to resolve administrative problems

1.4 Explain how to apply risk assessment and management techniques to identify and resolve administrative problems

1.5 Analyse the effectiveness of different techniques used to resolve administrative problems

TIA
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dena2350
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have you had any reply i need help on the same questions
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Rwatts
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(Original post by Lindsay26)
Hello

Any help on the following would be most appreciative!?

1.1 Evaluate the effectiveness of different types of information on an administrative function

1.2 Explain the basis for selecting tools, techniques and strategies to analyse administrative functions

1.3 Explain the constraints attached to the use of resources needed to resolve administrative problems

1.4 Explain how to apply risk assessment and management techniques to identify and resolve administrative problems

1.5 Analyse the effectiveness of different techniques used to resolve administrative problems

TIA
1.1: Evaluate the effectiveness of different types of information on an
administrative function:
● Types of information: e.g. text, numbers, graphics, audio, video
● Sources: internal and external; primary and secondary; formal and
informal; team workers; customers and other stakeholders
● Information needs: requirements analysis, e.g. strategic, tactical,
operational; data requirements, e.g. inputs, outputs, processing
activities; information distribution requirements, e.g. location,
department, individual
● Information requirements: needs for information, e.g. internal,
external storing information; information security; accuracy;
relevance; outputs, e.g. payroll, invoicing, ordering, bookings, stock
control, personnel records, goods tracking, decision making,
marketing, customer service
● Ways of storing information: methods, e.g. paper based, ICT; location,
e.g. local, remote, cloud; organisation of information; retrieval;
archive; resources
● Effectiveness of information: people, e.g. users, stakeholders; process,
e.g. flows, procedures, security, testing; technology, e.g. hardware,
software, telecommunications; content, e.g. relevance, validity, level of
detail, accuracy; risk; analysis; reporting; monitoring; reviewing

1.2: Explain the basis for selecting tools, techniques and strategies to
analyse administrative functions:
● Business analysis tools and techniques:
o Business strategies and objectives: strategy analysis, e.g. external
business environment, internal capability; strategy definition;
strategy implementation; performance management
o Investigation: qualitative; quantitative; documenting results
o Consider perspectives: stakeholder identification; stakeholder
analysis; stakeholder management
o Analyse needs: organisation modelling; business process analysis;
business change identification
o Evaluate options: options, e.g. identification, shortlist; business
case, e.g. preparation, presentation
o Define requirements: elicitation; analysis; development; modelling
o Manage change: organisation; people; benefit management and
realisation
● Administrative functions: human resources; sales and marketing;
research and development; production/operations; customer service;
finance and accounts; administration and IT

1.3: Explain the constraints attached to the use of resources needed to
resolve administrative problems:
● Constraints attached to the use of resources:
o Time: management; efficiencies; deadlines; working hours; delays
o People: workforce numbers; skills and knowledge; management;
stakeholders needs; expectations; abuse
o Physical resources: technology; consumables; environmental, e.g.
furniture, premises
o Environment: space; waste; carbon footprint
o Information: sufficiency; accuracy; validity; reliability; sources
o Processes: workflows; productivity
o Costs: budgets operating funds; salary payments; taxation; debt;
credit
o Legal and ethical constraints: relevant legislation; employment
law; fraud

1.4: Explain how to apply risk assessment and management techniques
to identify and resolve administrative problems
● Risk assessment techniques: assessments, e.g. impact, probability;
contingency planning; project management; frequency; scale; how it
affects quality of work; how it affects others
● Risk management: avoidance; reduction; transfer; acceptance;
strategy, e.g. set objectives, identify risks, assess risks, treat risks,
control risks, communicate and monitor

1.5: Analyse the effectiveness of different techniques used to resolve
administrative problems
● Administrative problems: internal, e.g. people, processes, productivity,
environment, resources, time, budget, information; external, e.g.
suppliers, customers, legislation; business objectives
● Measuring effectiveness: objectives; efficiencies; relevance;
appropriateness; review; evaluation; stakeholder perception;
stakeholder satisfaction
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