University reapplying help is needed!!Watch
I feel lost and I’m unsure of what to do. Should I message them back and say I was told I would be a live student again and got the impression I could carry on my studies in second year? I’m worried my department did not get the whole story. OR should I just leave it, cry and understand how much I have messed up and reapply and just do first year all over again?
So long as you have not been out of study for several years, I would imagine it's within the uni's policy to readmit you.
It's difficult to say exactly what the original emails means without reading it, but I would also assumed that "go live" meant resuming your studies, ie not applying again via UCAS.
If you are worried about chasing via email, just call them and politely check whether they have received your message and when you might receive a formal response. Let them know how you interpreted the email and are unsure how to proceed without a formal complaint which you are obviously keen to avoid.
Get clarification from them about whether they’re expecting you to apply through UCAS for second year entry.