What happens after someone claims on my insurance?Watch
For the victim to claim whiplash, he will need to have proof from their doctor or hospital, so medical proof is required before any claim can be made, regarding your insurance he will not be liable to a pay-out as it was a hire car, so the hire company will receive your payout, to repair any damages made to the car, but on the contrary he may well loose his deposit (a small fee that is paid before you get the car, but get back when the car is returned).
I wouldn't worry too much as your insurance will take care of everything from, whiplash claims to everything else that happened.
I hope this helps,
I got into an accident today and it was completely my fault and I have accepted full liability. It was a slow movement crash so there was a dent on the other persons car and my front bumper was dented and light smashed. However, what happens now I have told my insurance and he claims off it? I am worried that they might claim for things like whiplash even though it was a slow moving crash? Also I had a hire car company call me to confirm my statement as the guy has used them? Why would he use a hire car just for a dent? I am so worried so any help would be great
My understanding is that you shouldn't be dealing with the hire car company either -- they should be talking to your insurers.