Secret answer - Student Finance Wales

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lowrias
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Hi, I'm trying to login to my Student Finance Wales account but its asking for characters from a 'secret answer' they supposedly sent me. Does anyone know how I can find this? Can't see it in my emails at all and don't remember setting one up.
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Nexus_Heathenss
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(Original post by lowrias)
Hi, I'm trying to login to my Student Finance Wales account but its asking for characters from a 'secret answer' they supposedly sent me. Does anyone know how I can find this? Can't see it in my emails at all and don't remember setting one up.
Either your account has become compromised, or they have messed up in some way, either way, call them and explain your problem!!
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