blueberrybowl
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#1
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This a joke. Cancelled for the second time. Was cancelled in April and has now been cancelled for the 3rd of August. Literally why. That’s in more than a month like why are they cancelling it when it’s gonna be perfectly fine to do your test in August
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PakScarz
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#2
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Just drive a dinger for now 🤙🏽
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blueberrybowl
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(Original post by PakScarz)
Just drive a dinger for now 🤙🏽
What’s a dinger lol
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yzanne
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(Original post by blueberrybowl)
This a joke. Cancelled for the second time. Was cancelled in April and has now been cancelled for the 3rd of August. Literally why. That’s in more than a month like why are they cancelling it when it’s gonna be perfectly fine to do your test in August
im in the same boat as you, don't worry. mine was due for 20th april, then deferred to 7th july, now cancelled again. it's just the way it is, i know it sucks :yep:
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bambi1425
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my friend has had hers cancelled 3 times - meant to take it in Feb I believe. got to consider this is unprecedented which has meant even more delays
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FRS500
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Tbh given the lack of information; piss poor response overall to COVID-19 and the fact that staff are working from home in their droves, I think we've got to give DVSA at least some credit for trying to get the ball rolling again.

Ring them up and ask. This could be a result of so many things down to the test centre. If it's a small/far out test centre it's probably more likely to get cancelled than it is at a bigger one like Exeter for example.

Patience is a virtue
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blueberrybowl
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(Original post by FRS500)
Tbh given the lack of information; piss poor response overall to COVID-19 and the fact that staff are working from home in their droves, I think we've got to give DVSA at least some credit for trying to get the ball rolling again.

Ring them up and ask. This could be a result of so many things down to the test centre. If it's a small/far out test centre it's probably more likely to get cancelled than it is at a bigger one like Exeter for example.

Patience is a virtue
I have been patient, but for some people they need to be driving by a certain time, like I need to be driving by September before I go back to school because I have no buses running from my house to my school. It’s awful. I should have done my test, passed and had a car by now. I am being patient, but it just seems patience isn’t bringing any rewards
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imogen28
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They’ve been cancelled again because although they are now able to start tests they have a lot to catch up on. Mine was meant to be 5th August but I was right at the end of the 3 months worth of tests they cancelled so they’ve got a lot of people who will probably be tested before me. It’s a pain but now they’re about to be back up and running again hopefully it won’t be too much longer
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FRS500
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(Original post by blueberrybowl)
I have been patient, but for some people they need to be driving by a certain time, like I need to be driving by September before I go back to school because I have no buses running from my house to my school. It’s awful. I should have done my test, passed and had a car by now. I am being patient, but it just seems patience isn’t bringing any rewards
Understandable. As an essential worker, I will very soon need to be able to drive myself but unfortunately, these are the times we find ourselves within.

There's people with a much greater need who just have to get on with it.
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Advisor
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When the world (almost) came to an end at the end of March, DVSA will have had a 3 month backlog of tests in their diary which all needed to be postponed.

Imagine you're a secretary handling ten thousand client appointments on a diary system. A crisis happens and your CEO tells you to shut down, go home and cease operations for three months. What do you do with all those appointments? They have to be put somewhere. Each client needs to be told something, but you don't know what to tell them. Given that the 3 month date (back then) would take us into June, most people would stop taking on new appointments and shift the existing backlog to some "placeholder" date in the future. So let's bung the cancelled March appointments into end of June, April's into July, May's into August etc. for now.

Then along comes June and still nobody knows what's happening with the crisis or when lockdown is going to end, whether all at once or in stages. What do you do with these appointments then? Make up another placeholder date for... I don't know... September? What if things are back to normal before then and things need to be moved back? This is the problem every big organisation is facing, and all the while irate customers are phoning, emailing, bashing them on social media for not having a crystal ball....

Meanwhile, there is the conundrum of fairness: A person who had their April date moved to August gets lucky as their test can take place after lockdown is over, but hang on a minute.. the learner in front of them in the queue had their test booked for March! That got changed to June, but lockdown hadn't finished so they weren't allowed to keep that appointment.. so they got bumped to October! Is that fair? Imagine the twitter uproar on that one...

Also, some people's priorities have changed since March. Some people need a test more urgently, some people less so, some need more time to prepare, some can't afford it at all now as they've lost their job and just took the refund, some people are stepping back gracefully to let key workers take the appointments, some learners with an pre-Covid appointment may no longer be alive. The fairest thing to do now is to start afresh. This means that they just cancel all appointments, and open up an empty diary from the date we have certainty, which we now know to be July 22nd (except in Leicester, sorry folks!). That way everybody with a pre-existing appointment can just scramble for dates like sun-loungers by the pool. Your money is safe.

So would you have handled things any differently if you were arranging all those appointments?
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blueberrybowl
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(Original post by Advisor)
When the world (almost) came to an end at the end of March, DVSA will have had a 3 month backlog of tests in their diary which all needed to be postponed.

Imagine you're a secretary handling ten thousand client appointments on a diary system. A crisis happens and your CEO tells you to shut down, go home and cease operations for three months. What do you do with all those appointments? They have to be put somewhere. Each client needs to be told something, but you don't know what to tell them. Given that the 3 month date (back then) would take us into June, most people would stop taking on new appointments and shift the existing backlog to some "placeholder" date in the future. So let's bung the cancelled March appointments into end of June, April's into July, May's into August etc. for now.

Then along comes June and still nobody knows what's happening with the crisis or when lockdown is going to end, whether all at once or in stages. What do you do with these appointments then? Make up another placeholder date for... I don't know... September? What if things are back to normal before then and things need to be moved back? This is the problem every big organisation is facing, and all the while irate customers are phoning, emailing, bashing them on social media for not having a crystal ball....

Meanwhile, there is the conundrum of fairness: A person who had their April date moved to August gets lucky as their test can take place after lockdown is over, but hang on a minute.. the learner in front of them in the queue had their test booked for March! That got changed to June, but lockdown hadn't finished so they weren't allowed to keep that appointment.. so they got bumped to October! Is that fair? Imagine the twitter uproar on that one...

Also, some people's priorities have changed since March. Some people need a test more urgently, some people less so, some need more time to prepare, some can't afford it at all now as they've lost their job and just took the refund, some people are stepping back gracefully to let key workers take the appointments, some learners with an pre-Covid appointment may no longer be alive. The fairest thing to do now is to start afresh. This means that they just cancel all appointments, and open up an empty diary from the date we have certainty, which we now know to be July 22nd (except in Leicester, sorry folks!). That way everybody with a pre-existing appointment can just scramble for dates like sun-loungers by the pool. Your money is safe.

So would you have handled things any differently if you were arranging all those appointments?
No and how they’re handling it is completely fair I guess, but it doesn’t make me any less annoyed
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TheDE
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Delays are due to being in very close contact for extended periods (within a metre) and needing PPE for this which has been going to places that need it more (hospitals).
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