Hi, I have been told my insaurance will be cancelled in 6 days (20th july) and I'm trying to go on to the insaurance online portal but dont have the cancel button is it possible for me to cancel it before they do? They have misunderstood my ncb history and decided to cancel it but can anyone help? Btw I'm still in the cooling off period.
I don't see how the insurance company could of misunderstood your ncb history, they go off what you have told them.
If you can still cancel the policy (you'll need to pay a fee, probably) then cancel it before they do, as Joshkav has already suggested. That's not to say it won't have been already listed as application fraud, if you've claimed a NCB which you either don't have, don't have as many years as you've listed or are trying to use a NCB twice.