Hi, I am currently trying to log into my UCAS Track account. However, I have forgotten my password, and every time I request a password reset to my registered email address, I end up with this message:
"Thank you for your request. An email has been sent to your registered track address. If this email does not arrive, please check that the details you entered were correct. If they are, then please telephone our call centre on 0371 468 0 468 (or 0044 371 468 0 468 from outside the UK)"
I have tried numerous times requesting a password reset email, to no avail. I receive all UCAS related emails to this account, so I'm pretty sure this is the correct registered account. Additionally, I have checked my Junk mail to nothing.
It is 3.08am now, so will call UCAS call centre later in the morning when UCAS, if they are open amidst this time.
Is anyone else having the same experience with UCAS track log in? Or if anyone is able to help me out I would be entirely grateful.
Many thanks.