dowlerrf
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Report Thread starter 1 year ago
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Hi,
I just made an account to make this since no one seems to know the answer, so I just made this in hopes that someone knows the answer and can help me

My problem -
I am having issues with logging in a site called Proportal as I've tried to log in several times with the given details by an email from my college and it kept saying invalid or failed. After having several tries of failed attempts, it said I got 'The account held under the username (my id number) is currently locked out from application. Your System Administrator will be able to unlock the account.' Can't they send me a system administrator to unlock my account for me?

This is really stressing me out and eating me up I just want to make sure I can get the same enrolment process as everyone else.

Having said that, I would like to know what is a system administrator and how can I get them to unlock this account on Proportal for me?

Also, I have already contacted my college about this issue but they haven't helped me much, they only sent me a guide which didn't mention anything about my problem.
Last edited by dowlerrf; 1 year ago
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SouthBridge24
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Report 1 year ago
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(Original post by dowlerrf)
Hi,
I am having issues with logging in a site called Proportal as I've tried to log in several times with the given details by an email from my college and it kept saying invalid or failed. After having several tries of failed attempts, it said I got 'The account held under the username (my id number) is currently locked out from application. Your System Administrator will be able to unlock the account.'

Having said that, I would like to know what is a system administrator and how can I get them to unlock this account on Proportal for me?

Also, I have already contacted my college about this issue but they haven't helped me much, they only sent me a guide which didn't mention anything about my problem.
Just a heads up I've never used that site but what i will say is does Proportal have a support number or live chat or anything like that? Maybe they could help you if you could find anything like that... It may be something they can unlock on their side for you if the college is unable to.
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dowlerrf
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Report Thread starter 1 year ago
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(Original post by SouthBridge24)
Just a heads up I've never used that site but what i will say is does Proportal have a support number or live chat or anything like that? Maybe they could help you if you could find anything like that... It may be something they can unlock on their side for you if the college is unable to.
I've tried to google that like any support or number I could call, but I didn't find anything considering it's not very well known to some colleges, I think. Thanks anyways..
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andotherthings
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Report 1 month ago
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hi the same thing happened to me today i’mnot sure if i couldn’t log in cause i’m stating yr 2 so my user name was invalid but it said login failed a few times then that my account is locked so if you have a solution could you please tell me. thanks
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