I currently study at UEL as a mature student, (university of east london) and it is by far an awful university. The support staff are incompotent. The admin staff-even worse. I am so disappointed by the department I study in, who have treated students with a complete disregard. This is not discussed enough. The teaching is sub-standard, stretching to uninformative. I cannot wait to get out of here. I urge everyone not to study here. Wellbeing and mental health are not valued or even remotely considered. I have worked and studied at better institutes that reply to student emails, exert humanity and give you a better education. I am currently undergoing a complaint. My experience is shared amongst many of my cohort. Please when choosing a university, look at the student support and satisfaction percentage and choose accordingly. I only wish I had.