Questions for Sales AssistantWatch
Anyway generally speaking just make sure you focus on giving a positive outlook, and answer questions balancing a focus on customer service ("customer is always right" ********) with company focused (i.e. not doing anything that will cost them money, like giving stuff away free anytime a customer is unhappy, or making sure you complete your assigned duties but still help the customer, for example not leaving your aisle where you are working to show them something but giving them directions and advising them to speak with another sales assistant in the relevant area). For things where they come into conflict, generally err on the side of the company rather than the customer but emphasize how you will manage the customers expectations in the process, I guess.
Caveat emptor I have never worked as a sales assistant (unless you count running the till as a volunteer in Oxfam for a couple hours a week in 6th form, which I don't )...but I have worked in customer service in a call centre (from time to time dealing with the fallout from when sales assistants did something wrong) so, some of the above might be applicable. Generally sales assistant roles are entry level so any work experience you have that is "customer facing" will be useful, but isn't normally required (at least for the stores you mention...if it was a luxury fashion retailer where the stuff is really expensive like Burberry, or maybe a jewelry store, then they might prefer someone with experience).