Hello i got a mark from CIFAS

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Dany33
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2 months ago i apply for bounce back loan and in the middle of application i get rejected , my business manager tell me i have to get a report from CIFAS from my database , i got it and i find out Barclays but a mark on my file as a “fraud” i call Barclays for a final response letter and i still waiting for an answer , i just was have a personal account with them but a week after i open it they close it with a reason I don’t mert criteria to be with them , thats happened on July , I don’t know what to do , did somebody here can help me or give me an advice? Thanks
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IWMTom
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(Original post by Dany33)
2 months ago i apply for bounce back loan and in the middle of application i get rejected , my business manager tell me i have to get a report from CIFAS from my database , i got it and i find out Barclays but a mark on my file as a “fraud” i call Barclays for a final response letter and i still waiting for an answer , i just was have a personal account with them but a week after i open it they close it with a reason I don’t mert criteria to be with them , thats happened on July , I don’t know what to do , did somebody here can help me or give me an advice? Thanks
There's no advice to give.

Banks don't throw around CIFAS markers for no reason; you've done something to warrant it, so live it out until it expires.
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Dany33
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(Original post by IWMTom)
There's no advice to give.

Banks don't throw around CIFAS markers for no reason; you've done something to warrant it, so live it out until it expires.
I open personal account with Barclays , after i receive debit card and pin and all documents they close it , can you tell me what i did wrong with them? I have Metro bank account personal and business for years and i have no bad reputation at all
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IWMTom
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(Original post by Dany33)
I open personal account with Barclays , after i receive debit card and pin and all documents they close it , can you tell me what i did wrong with them? I have Metro bank account personal and business for years and i have no bad reputation at all
Why not ask them what you did wrong? Clearly you did something.
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martin7
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(Original post by Dany33)
2 months ago i apply for bounce back loan and in the middle of application i get rejected , my business manager tell me i have to get a report from CIFAS from my database , i got it and i find out Barclays but a mark on my file as a “fraud” i call Barclays for a final response letter and i still waiting for an answer , i just was have a personal account with them but a week after i open it they close it with a reason I don’t mert criteria to be with them , thats happened on July , I don’t know what to do , did somebody here can help me or give me an advice? Thanks
You need to ask Barclays why there's a fraud marker on your account and go through their formal complaints process. (Maybe you've already started this process.) Once they've investigated they'll issue a final response. If necessary you can then go to the Financial Ombudsman Service if you're still not happy.

Note that even if a bank agrees to remove a Cifas marker, they may still decide that they no longer want you as a customer.

Cifas specify the criteria that must be met for a marker to be put in place; these include:

That there are reasonable grounds to believe that a Fraud or Financial Crime has been committed or attempted;

That the evidence must be clear, relevant and rigorous such that the member could confidently report the conduct of the Subject to the police;
The full details are here: https://www.cifas.org.uk/fraud-preve...nfd-principles

Also, see the section "Disputing the Data" at https://www.cifas.org.uk/contact-us/...access-request

But bear in mind that banks don't record Cifas markers against people on a whim.
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