RitchieK
Badges: 2
Rep:
?
#1
Report Thread starter 1 month ago
#1
I am trying to access my loans account to find my balance, but I can not find how to reset the "Secret answer" I call the numbers on the Gov.uk page but they are all robots now and I cant seem to find out how or where to go to complete the task.

Please someone help

Ritch
0
reply
SFE Isaac
Badges: 10
Rep:
?
#2
Report 1 month ago
#2
(Original post by RitchieK)
I am trying to access my loans account to find my balance, but I can not find how to reset the "Secret answer" I call the numbers on the Gov.uk page but they are all robots now and I cant seem to find out how or where to go to complete the task.

Please someone help

Ritch
Hi, if you call 0300 100 0607 and option 1 then option 2 to get straight through to an advisor, they will transfer you to our repayments team.
Thanks, Isaac
0
reply
X

Quick Reply

Attached files
Write a reply...
Reply
new posts
Back
to top
Latest
My Feed

See more of what you like on
The Student Room

You can personalise what you see on TSR. Tell us a little about yourself to get started.

Personalise

Are you travelling in the Uni student travel window (3-9 Dec) to go home for Christmas?

Yes (107)
28.08%
No - I have already returned home (50)
13.12%
No - I plan on travelling outside these dates (73)
19.16%
No - I'm staying at my term time address over Christmas (39)
10.24%
No - I live at home during term anyway (112)
29.4%

Watched Threads

View All