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Call Centres have various roles and differ in intensity, but having recently worked in a call centre there were a number of key features;
- High Levels of patience and customer service needed.
- Often monitored for time spent idle/ taking calls
- Will need understand specific details for potential different call scenarios
- Very stationary
- low but decent pay, a few pounds over minimum wage.
Hope this helps.
- High Levels of patience and customer service needed.
- Often monitored for time spent idle/ taking calls
- Will need understand specific details for potential different call scenarios
- Very stationary
- low but decent pay, a few pounds over minimum wage.
Hope this helps.
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