BPP Refund Terms, Warning to Future Students

so what happened was that they only told students about the move to online teaching on the day they could no longer get a refund?

Seems like it! I can't say with certainty, but the timing looks really bad.

I am being pursued for £4000 by BPP for withdrawing from the BTC due to the poor quality of the online classes. I could not even hear the tutor and the visual kept freezing. I don't think that it's fair to have to pay £16,500 for an inaccessible course- it's not what I bargained for. BPP are vile, AVOID! They have little regard for their students. They also ignore most emails sent asking for assistance. I have made a formal complaint against them...

I completely agree with everything mentioned above. Infact the administration team is awful. They delayed my refund payment for more than a month. Particularly the admission team handling Asian students.They are never sure of what they say, informations are not accurate. While everytime you call them, they claim to record your calls but when requested they respond that the call records not available.The university needs to change their employees or provide more training.

I completely agree with everything mentioned above. Infact the administration team is awful. They delayed my refund payment for more than a month. Particularly the admission team handling Asian students.They are never sure of what they say, informations are not accurate. While everytime you call them, they claim to record your calls but when requested they respond that the call records not available.The university needs to change their employees or provide more training.

BPP has some of the most unethical refund and cancellation terms in its contract of any university in the UK.
LPC students are liable for 50% of their fees from 4 weeks BEFORE their course start date to 10 weeks AFTER the start date. At the 10 week mark, students become liable to pay 100% of their fees.
Guess how many weeks after the August intake started did BPP decide to put all of their teaching online?
Contrast this with ULaw, which only requires 1/3 of the fees on the course start date, 2/3s of the fees 4 months from the start date (for full time non-accelerated students), and the final 1/3 7 months from the start date. Ulaw also takes a lower deposit up front.
I know there is a lot of debate over which uni to go to for your LPC, but for anyone thinking of self funding, law firms REALLY don't care where you did it. Go where you aren't treated unfairly.

Did this ever get resolved? I am currently receiving mails from a debt collector insisting that I am liable for 9.7k of my BPP law masters after deciding to defer for a year. In my year of deferral I sent in a second IOS form which got accepted and then I later received comms from the uni that I was being withdrawn due to non-attendance. Student query hub aren’t answering my request to discuss this case and I don’t know what to do.

how do you get your refund in the end? BPP delayed my refund more than one month now, everytime i contact them they tell me i should receive my refund already but they don't know why the fianance team didn't refund to me. they keeping telling me they are going to chase for me but still delay my payment. really really upset expirence to talk to their customer service. i am an asian student.

I am being pursued for £4000 by BPP for withdrawing from the BTC due to the poor quality of the online classes. I could not even hear the tutor and the visual kept freezing. I don't think that it's fair to have to pay £16,500 for an inaccessible course- it's not what I bargained for. BPP are vile, AVOID! They have little regard for their students. They also ignore most emails sent asking for assistance. I have made a formal complaint against them...