Any review/opinions regarding excel exam centresWatch
Upon arrival the building was shut and their receptionist arrived at 11:58 (2 minutes before my exam was scheduled to start) and she was absolutely rude. She said she had no idea an exam was booked for the day and she is unsure if her colleagues know but he is running late. I couldn’t believe this is an approved exam centre.
She did not offer me a place to wait, she was aggressively rude and when her colleague arrived at 12:10, he had the same uncaring attitude.
I was so scared and worried and asked to be refunded my fees. I was told them being late and their staff being aggressively rude is not good enough reason to be refunded and they have refused to refund me.I have found a lawyer who is happy to represent me because he advised he has heard of similar issues with some exam centres taking advantages of students and acting improper and going against consumer rights and what was agreed.I am still shaken by it all as this happened yesterday but I am happy that I found someone who is willing to help without any charges because He is also shocked at their response as an approved exam centre.
Trust me stay away from this centre, I know they have a few branches, they also email you sometimes using a yahoo email address which is quite sketchy.