Yeah, you were supposed to log-in to the system and choose your accommodation type. Then you should have received an answer.
Have you applied recently or in June/July?
I technically had an offer, but they've put me in catered Intercollegiate Halls, for £600 per month, non-ensuite rooms (shared bathrooms), etc. etc. and there's no way on Earth I'm gonna pay this much for that
standard, considering the standard and price of the place where I live now. Plus I really don't feel like paying for food that I'm not gonna eat anyway - I know how to cook and I prefer to eat when I want, not when someone wants me to. So - I have made an appeal, early August I think, and now am on waiting list for the Mile End campus.
Give them a call on Monday, but tbh I think that if you were given an offer initially, you've already lost it anyway, as there is a certain timespan within which you have to let them know, otherwise they have your offer passed on to the next person in line. Maybe their e-mail got lost in your Spam folder or something, it's quite unlikely that they haven't got back to you at all
, if you applied on time, before the deadline etc. etc.